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REFUND POLICY
BOOKING: For all regular sessions a $25 non-fundable session retainer is required to book and hold the date for your session and serves as a cancellation fee. However, the fee can be credited towards a future session if sufficient. The remaining balance is due on the session date.
For wedding or big events, a event retainer is due immediately to book and hold the date of your event and serves as a cancellation fee. Thereafter, the remaining balance is due one (1) week before the date of the wedding
PAYMENT: All retainer fees must be paid immediately, and session and creation time can be paid via , PayPal, cash, Venmo, Cash App, Zelle
CANCELLATION POLICY: For regular sessions, client forfeits their session retainer and the $25 paid to book the session date will act as a cancellation fee. The fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.
For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer/Videographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, signed by the contracted parties, and sent via Certified Mail by the United States Post Office. However, if the client requires to change the wedding date, I will do my best to accommodate and no cancellation fee will be charged if the new date is available and within five months of the original event date. Otherwise the new date will be subject to current rates if applicable. If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy.
If Daydreamers Visions Digital Media & Designs cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Videographer/Photographer’s illness or emergency, then the Photographer/Videographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply if photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer/Videographer. In the event Daydreamers Visions Digital Media & Designs fails to perform for any other reason, Daydreamers Visions Digital Media & Designs shall not be liable for any amount more than all monies paid.
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